LET’S CONNECT
If you are interested in booking an appointment with psychologist Kylie Walls, you can do so using the online booking system.
Following your booking request, you will be asked to complete a short questionnaire to help determine whether she is the most appropriate professional to support you. This form will be sent to you when you make your booking, and we encourage you to complete it as soon as possible.
Please note that submitting a booking is considered a booking request and is subject to Kylie’s review of your initial responses, and your completion of the intake paperwork. If Kylie determines that other supports may be more appropriate for your needs, alternative referral options will be provided.
If you would prefer not to use the online booking system, you are welcome to make an appointment by calling Kylie’s administrative assistant, Sarah, on P. 1300 618 377, or by sending an enquiry through the contact form below.
If you have any questions, or would like to book an appointment, please fill out the contact form, and we will get back to you as soon as we can.
AVAILABILITY
Administration Assistant is available Mon-Fri: 9:00 AM - 4:00 PM via phone and e-mail.
Consulting Hours between 7:30 AM - 3:30 PM Mon-Fri, by appointment.
Limited after-hours appointments may be available on request.
CONTACT INFORMATION:
p. 1300 618 377 ~ e. admin@kyliewallspsychology.com.au
For those looking for more information on faith-sensitive psychological support, you can visit my other website: www.refugepsychology.com.au
Medical Professionals: Correspondence and referrals can be received via Medical Objects & Healthlink: kyliewal
Fees, Rebates & Referral Information
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Individual Consultation - $225/session
Couples Therapy - $260/session
A $30 surcharge applies to out-of-hours appointments (after 5:00 weekdays, and all weekend appointments). Limited availability on request only.
With a valid Mental Health Treatment Plan, a rebate of $98.95 is available for up to 10 appointments per calendar year for individual appointments. This cannot be used for couples therapy appointments.
Private Health Fund rebates may be available at the discretion of your health fund.
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A referral is not required. You are able to book appointments without a GP referral. However, you may be eligible for Medicare rebates with a GP Referral with a Mental Health Treatment Plan.
Medicare Rebates: $98.95 with a Mental Health Treatment Plan (for 10 appointments per calendar year).
Rebates for private health funds are available without a referral. Seek advice from your individual health fund before booking to confirm this.
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Appointments are reserved specifically for you. If you need to cancel or reschedule, please provide as much notice as possible so the time can be offered to someone else who may be waiting for support.
This policy helps ensure that appointment times are used effectively and allows the practice to remain sustainable while providing consistent care to all clients.
If you cancel your appointment after 8:00 AM the day before your appointment you will incur a late fee of $80. Any appointments cancelled within 6 hours of the session time will be charged at the full fee.
Please note that Medicare, private health funds, and most third-party payers do not rebate cancellation fees.
If unforeseen emergency circumstances arise, please reach out as soon as possible and we will do our best to work with you.
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