A referral is not required. You are able to book appointments without a GP referral. However, you may be eligible for Medicare rebates with a GP Referral with a Mental Health Treatment Plan.

Medicare Rebates: $98.95 with a Mental Health Treatment Plan (for 10 appointments per calendar year).

Rebates for private health funds are available without a referral. Seek advice from your individual health fund before booking to confirm this.

Appointments are reserved specifically for you. If you need to cancel or reschedule, please provide as much notice as possible so the time can be offered to someone else who may be waiting for support.

This policy helps ensure that appointment times are used effectively and allows the practice to remain sustainable while providing consistent care to all clients.

If you cancel your appointment after 8:00 AM the day before your appointment you will incur a late fee of $80. Any appointments cancelled within 6 hours of the session time will be charged at the full fee.

Please note that Medicare, private health funds, and most third-party payers do not rebate cancellation fees. 

If unforeseen emergency circumstances arise, please reach out as soon as possible and we will do our best to work with you.