Therapy from a psychologist for those who have experienced Hurtful or Harmful Ministry Experiences


"It wasn’t supposed to end like this. I followed the call. I gave everything I had."

When ministry becomes a source of pain rather than support, it can leave deep emotional and spiritual wounds. Experiences such as betrayal, exclusion, misuse of authority, or spiritual manipulation can shake your sense of trust, calling, and connection to God. You may feel disillusioned, confused, or even question your faith. Therapy offers a safe and understanding space to make sense of what happened, process the grief and anger that often follow, and begin to heal. Recovery is about reclaiming your voice, dignity, and the freedom to engage with faith in ways that bring peace and wholeness.

Ministry can be a deeply meaningful vocation—but it can also take a heavy toll. For some ministry leaders, the pain is overt: burnout, conflict, betrayal, or emotional exhaustion. For others, the hurt is more complex—perhaps a slow realisation that they were part of a system or leadership culture that caused harm to others, even unintentionally.

If you're a current or former ministry leader (employed or lay-leader) struggling to make sense of painful experiences in your role, you're not alone.

Common Experiences for Ministry Leaders in Distress

Burnout or compassion fatigue from carrying others’ burdens year after year

  • Conflict with leadership, elders, or congregants

  • Moral distress when decisions go against your conscience or values

  • Vicarious trauma from supporting people through abuse, grief, or crisis

  • Spiritual disillusionment—a crisis of belief when the institution fails to reflect the faith it proclaims

  • Grief or guilt from realising you may have been complicit in harmful dynamics

  • Loss of identity or purpose after stepping away from ministry

​Even well-intentioned ministry involvement can become a source of emotional or spiritual injury—especially when power is misused, boundaries are blurred, or expectations are unrealistic and relentless.

  • "Many people who seek support are carrying more than others realise—responsibility, exhaustion, unanswered questions, or the quiet grief of things that haven’t gone as hoped".

    Kylie Walls

My Primary Therapy Modalities:

Schema Therapy - Individual and Couples (Primary Modality)

Schema Therapy is my primary modality, and is an evidence-based psychological approach that supports the processing of trauma and helps people understand and change long-standing patterns of thinking, feeling, and relating that often develop in response to unmet emotional needs or adverse early experiences. It is particularly helpful for individuals who notice repeated relational patterns, entrenched coping responses, or ongoing difficulties with self-worth, emotions, or boundaries.

Schema Therapy uses a range of techniques, including cognitive strategies to identify and challenge unhelpful beliefs, experiential techniques such as imagery and chair work to process emotional and relational experiences, and behavioural strategies to support new, healthier patterns of coping. The therapeutic relationship itself is also an important part of the work, providing a corrective emotional experience that supports healing, emotional regulation, and lasting relational change.

Cognitive Behavioural Therapy & Exposure & Response Prevention (ERP)

Cognitive Behavioural Therapy (CBT) is an evidence-based approach that focuses on identifying and changing unhelpful patterns of thinking and behaviour that contribute to emotional distress. It supports people to develop practical skills for managing symptoms, improving coping, and responding to challenges in more balanced and adaptive ways.

Exposure and Response Prevention (ERP) is a specialised, evidence-based form of therapy used primarily to treat obsessive–compulsive disorder (OCD) and related anxiety conditions. It involves gradually and safely facing feared thoughts, situations, or sensations while learning to resist compulsive or avoidance behaviours, helping reduce anxiety and build confidence over time.

Eye Movement Desensitisation and Reprocessing (EMDR)

Eye Movement Desensitisation and Reprocessing (EMDR) is an evidence-based therapy designed to help people process and resolve traumatic or distressing memories that continue to impact their emotional wellbeing. By using bilateral stimulation while recalling difficult experiences, EMDR supports the brain’s natural healing processes, reducing the intensity of trauma-related distress and helping memories become less overwhelming over time.

Gottman Therapy & Emotionally Foused Therapy (Couples & Relationships)

Emotionally Focused Therapy (EFT) is an evidence-based, attachment-informed approach that helps individuals and couples understand, experience, and express emotions in healthier ways. It focuses on identifying emotional patterns and strengthening secure connection, supporting deeper emotional safety, responsiveness, and lasting relational change.

The Gottman Method Couples Therapy is an evidence-based approach to relationship therapy grounded in decades of research on what helps relationships thrive or break down. It focuses on strengthening friendship, improving communication and conflict management, increasing emotional connection, and reducing patterns such as criticism, defensiveness, contempt, and withdrawal through practical, structured interventions.

Have questions about support for

hurtful or harmful ministry experiences?

Q&A

To take the next step, book an confidential online session with psychologist Kylie Walls and access compassionate, trauma-informed support wherever you are in Australia.

Hi, I’m Kylie Walls, a registered psychologist and the founder of Refuge Psychology.

My practice is shaped by professional experience, research, and a long-standing commitment to supporting people navigating complex emotional, relational, and faith-related experiences. I have worked with individuals from a wide range of backgrounds and faith traditions, and I have also held volunteer and professional roles within church and ministry contexts. These experiences have deepened my understanding of the unique dynamics that can arise when wellbeing, identity, and faith intersect — and the importance of care that is both sensitive and clinically grounded.

I have published research on control, attachment, and emotional regulation, and have previously worked as a Domestic and Family Violence Advisor within a faith-based organisation. I began my career as a teacher and later spent time working in photography, but my ongoing interest in people — their stories, relationships, and inner worlds — led me into psychological practice. I bring both professional and lived experience to my work in a way that is clinically grounded, respectful, and client-led.

ABOUT KYLIE

Areas of Interest


I offer support to adults who may be:

  • Managing general mental health concerns such as anxiety, depression, stress, grief, or life transitions — whether or not these are connected to faith or ministry.

  • Navigating confusing, painful, or high-pressure experiences in church or ministry environments, including those recovering from spiritual abuse, coercion, or high-control faith settings, including cults.

  • Pastors, ministry leaders, and caregivers experiencing stress, burnout, role strain, or relational challenges within ministry or leadership roles.

  • Experiencing domestic and family violence, coercive control, or destructive relationship patterns — whether in intimate partnerships, family, community, or faith-based contexts.

  • Experiencing scrupulosity / Religious OCD or distress related to rigid or fear-based beliefs.

  • Facing workplace challenges, including bullying, power imbalances, role strain, or organisational conflict, and the emotional toll these experiences can create.

  • Couples seeking support around communication, connection, conflict patterns, recovery after relational harm, infidelity, or navigating values and expectations within relationships.

Inclusive and Client-Led Care
While I have a particular interest in supporting people from faith backgrounds, I welcome clients from all backgrounds. My focus is on providing compassionate, trauma-informed, and ethical psychological care that honours each person’s values, experiences, and goals for wellbeing.


This is a collaborative space, shaped by your needs and values.

My Approach is…

evidence based

Support is grounded in well-established psychological research and clinical approaches shown to be effective, while remaining responsive to your needs and goals.

compassionate

Care is offered with warmth, empathy, and respect, creating a safe space where you can be heard with understanding.

Trauma-informed

Therapy recognises the impact of past and present trauma, prioritising your safety, choice, and sense of control throughout the process. Trauma-informed approaches are used.

respectful of your unique situation, beliefs and story

Support is tailored to your lived experience, values, and worldview, with sensitivity to cultural, spiritual, and personal contexts.

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